I believe that the product lines we represent demand unparalleled customer care and as such, our role is to sustain a growing relationship with our retailers and customers.

Alex WuPresident

I believe that the product lines we represent demand an unparalleled customer care and as such, our role is to sustain a growing relationship with our retailers and customers.

Alex WuPresident

Our Story

Our predecessor company was founded in 1984 with Orient Depot assuming the operation in 2002, and to this date, our main focus has been on making our company well respected in the communities in which we operate. Our continuous growth is attributable to us forging strong relationships with our clients and suppliers. We see the three of us; clients, suppliers and Orient Depot, as having a shared vision of providing exceptional products with unmatched service at competitive pricing.

It is important that we strive for continuous improvement and look for new ways to provide clients with excellent products and services. Our strong sales network recognizes that various clients require different approaches.

To assure we are meeting the needs of our clients, we have segmented our sales channels into the following offerings: Asian retailers, commercial clients, mass retailers, and e-commerce. We have also established satellite offices and warehouses in Vancouver, Alberta and Montreal to insure we are closer to our clients and able to respond quickly to their needs. However, we are constantly seeking ways to improve and therefore, always re-evaluating how to best deliver our products and services through retail partners who also share our passion in delivering elegant, innovative and upscale products with enduring style.

Our Mission

We are committed to bringing in high quality, elegant and innovative products into the Canadian marketplace as well as carrying brands that are pioneers in their field. As their exclusive Canadian distribution office, we take pride in representing these firmly established brands whose quality and history speak for themselves and use this privilege as a drive to deliver the highest quality of customer service. For more than 30 years, we have been sourcing and supplying to both consumer retail and commercial industries for household, kitchenware, giftware products as well as food and beverage appliances.

The exclusivity of the product lines we deliver dictate our company policy and that’s why our promise extends further than sourcing and supplying world-class products that exceeds expectation. At Orient Depot, we use our 360-degree service approach to ensure an all-rounded customer experience through working with us: product consultation, product delivery and full after-sales service.

1984

N.E.G, the predecessor of Tiger Canada Distribution was founded in 1984

2002

Tiger Canada Distribution took over in 2002 and initiated national trade show programs: Hostex/CRFA, Apex, Tea & Coffee exports, Montreal Rendez-vous HRI show.

2003 - 2004

Distribution & Service Centers were established in Quebec, Alberta and British Columbia

2005

Distribution and service networks expanded across Canada from coast to coast.

2006 - 2007

MMC programs were launched: Hudson’s Bay Company, Loblaws, Wal-Mart Canada and Zellers. ByOrient program was created through establishing OEM products for MMC and expanding national sales networks.

2006 - 2013

Increased sales network with Amazon, Best Buy, Canadian Tire, Costco Canada, Future Shop, London Drugs and others. By the end of 2013, we were partners with more than 2500 stores across Canada.

2014

Tiger Canada Distribution was re-branded into Orient Depot. The head office moved to Mississauga, with increased warehouse space.

2017

Zojirushi - a tier-one Japanese household brand, was welcomed into our product offerings.

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